TERMS AND CONDITION
GENERAL TERMS AND CONDITIONS
The present General Terms and Conditions shall apply exclusively to all business relations between Re-mix Shop and its purchaser.
Provisions differing from those indicated in our General Terms and Conditions cannot be accepted unless agreed on by Re-mix Shop and the purchaser in writing, in individual cases.
Feel free to contact us for any cases about it: info@re-mix.shop, order@re-mix.shop
PLACE A ORDER Every order placed, paid and confirmed per e-mail constitutes a sales agreement between the purchaser and Re-mix Shop.
There is no right of revocation for contracts for items (vinyl records, CD’s etc), if the delivered data carriers were sealed and the purchaser has unsealed them.
The sales contract between Re-mix Shop and the purchaser shall exclusively be brought about if Re-mix Shop dispatches the ordered goods to the purchaser. The consignment will be sent to the last address that the purchaser has given to Re-mix Shop. A contract will not be concluded for any goods that have been ordered but that are not included in the consignment.
Prices shown on the site are in Euros and include the 22% VAT amount (value added tax).
Prices of goods do not include shipping costs.
MERGE ORDERS We understand that buyers would like to maximize their orders and subsequent shipping fees. To do so, please select the ‘Local Pick Up’ option and let us know in the comment section or by mail – we will gather and keep your order until further notice.
SHIPPING At the moment, Re-mix Shop ship worldwide. We can not be held accountable for shipping to a wrongly provided address, nor responsible for any damage made by the delivery company. If the package can’t be delivered due to the customer’s fault and is returned to us, we’ll have to re-charge the shipping fee in order to re-send the order. In some Non-EU countries, customs, duty or special taxes may be incurred on importation into a country. These charges have to be paid by the customer. We have no control over these charges and cannot provide an estimate of what they may be.
PRE-ORDER ITEM Please note that we can only state the estimated shipping time for pre-ordered items. Shipping times are subject to change due to circumstances beyond our control (i.e. pressing faults, printing problems, delays in delivery of sub-contractors, etc). Please note that items (pre-ordered and regular items) will only be shipped as soon as ALL items are available. If the cart contains regular items the customer needs immediately, a separate order has to be placed.
PAYMENTS
We accept payments with credit cards with ‘secure payment link’, Bank Transfer, Paypal.
WITHDRAWAL To exercise the right of withdrawal it is necessary that the purchased good is intact and returned in the original packaging complete in all its parts and that the product is returned within the times and in the manner described above. The delivery costs are charged to the customer. Once the goods arrive at our warehouse, they will be examined to assess any damage or tampering not caused by transport. After checking the integrity of the goods, we will re-credit the sum by bank transfer to the current account you communicated at the time of the withdrawal request. In case of payment by credit card we will re-credit the amount paid by canceling the order placed by our “back office”. All refunds are made using the same means of payment that were used in the original transaction, unless otherwise explicitly agreed with you; in any event, you will not be charged any surcharges due to this reimbursement.
COMPANY The website www.re-mix.shop and registered domain is owned by Remix srl. The company is registered in Italy. For any enquiry please mail us at info@re-mix.shop