TERMS AND CONDITION

GENERAL TERMS AND CONDITIONS

The present General Terms and Conditions shall apply exclusively to all business relations between Re-mix Shop and its purchaser.
Provisions differing from those indicated in our General Terms and Conditions cannot be accepted unless agreed on by Re-mix Shop and the purchaser in writing, in individual cases.
Feel free to contact us for any cases about it: info@re-mix.shop, order@re-mix.shop

PLACE A ORDER Every order placed, paid and confirmed per e-mail constitutes a sales agreement between the purchaser and Re-mix Shop.
There is no right of revocation for contracts for items (vinyl records, CD’s etc), if the delivered data carriers were sealed and the purchaser has unsealed them.
The sales contract between Re-mix Shop and the purchaser shall exclusively be brought about if Re-mix Shop dispatches the ordered goods to the purchaser. The consignment will be sent to the last address that the purchaser has given to Re-mix Shop. A contract will not be concluded for any goods that have been ordered but that are not included in the consignment.
Prices shown on the site are in Euros and include the 22% VAT amount (value added tax).
Prices of goods do not include shipping costs.

MERGE ORDERS We understand that buyers would like to maximize their orders and subsequent shipping fees. To do so, please select the ‘Local Pick Up’ option and let us know in the comment section or by mail  – we will gather and keep your order until further notice.

SHIPPING At the moment, Re-mix Shop ship worldwide. We can not be held accountable for shipping to a wrongly provided address, nor responsible for any damage made by the delivery company. If the package can’t be delivered due to the customer’s fault and is returned to us, we’ll have to re-charge the shipping fee in order to re-send the order. In some Non-EU countries, customs, duty or special taxes may be incurred on importation into a country. These charges have to be paid by the customer. We have no control over these charges and cannot provide an estimate of what they may be.

PRE-ORDER ITEM Please note that we can only state the estimated shipping time for pre-ordered items. Shipping times are subject to change due to circumstances beyond our control (i.e. pressing faults, printing problems, delays in delivery of sub-contractors, etc). Please note that items (pre-ordered and regular items) will only be shipped as soon as ALL items are available. If the cart contains regular items the customer needs immediately, a separate order has to be placed.

PAYMENTS
We accept payments with credit cards with ‘secure payment link’, Bank Transfer, Paypal.

WITHDRAWAL To exercise the right of withdrawal it is necessary that the purchased good is intact and returned in the original packaging complete in all its parts and that the product is returned within the times and in the manner described above. The delivery costs are charged to the customer. Once the goods arrive at our warehouse, they will be examined to assess any damage or tampering not caused by transport. After checking the integrity of the goods, we will re-credit the sum by bank transfer to the current account you communicated at the time of the withdrawal request. In case of payment by credit card we will re-credit the amount paid by canceling the order placed by our “back office”. All refunds are made using the same means of payment that were used in the original transaction, unless otherwise explicitly agreed with you; in any event, you will not be charged any surcharges due to this reimbursement.

COMPANY The website www.re-mix.shop and registered domain is owned by Remix srl. The company is registered in Italy. For any enquiry please mail us at info@re-mix.shop

PAYMENTS

We accept payments with credit cards with ‘secure payment link’ or Bank Transfer

BANK TRANSFER
IBAN: IT51O0760105138285305185306
BIC/SWIFT: BPPIITRRXXX
Please make sure you have your order/invoice number and name as reference coming with your payment!

We accept payments via the Paypal platform. It’s possible to pay either with a Paypal account, or in case there is no account available, any card of your choice can be added as a direct payment method.

PAYPAL
Payment via Paypal, must to be sent at: remix.srl@tiscalinet.it
Please make sure you have your order/invoice number and name as reference coming with your payment!

In some Non-EU countries, customs, duty or special taxes may be incurred on importation into a country. These charges have to be paid by the customer.

DELIVERY & SHIPMENT

Once payment is received we will do our best to process your order as fast as possible.

All items from the order will be delivered to the address provided by the purchaser, but a pick-up at our warehouse is also possible by selecting ‘Local Pick Up’ at check out if you are in Rome. Your shipping will be quoted at check out depending on the weight and destination. Once your order and shipment are confirmed, you will receive an email with all the details and tracking information about your purchase. All our items are packed with care and shipped in sturdy cardboard boxes so they can withstand the abuse of shipment. Re-mix Shop can not be held accountable for shipping to a wrongly provided address, nor responsible for any damage made by the delivery company. If the package can’t be delivered due to the customer’s fault and is returned to us, we’ll have to re-charge the shipping fee in order to re-send the order.

We ship exclusively via SDA CRONO EXP (Tracked / Insured).

Italy:
CRONO IT  courier
1/2 Records 9,00 euro  tracking
3/5 Records 11,00 euro tracking

Europe:
CRONO IT courier
1/2 Records  14,00 euro tracking
3/5 Records  18,00 euro tracking

World:
CRONO IT courier (except Oceania)
1/2 Records 25,00 euro tracking
3/5 Records 30,00 euro tracking

Oceania:
CRONO IT courier
1/2 Records 30,00 euro tracking
3/5 Records 35,00 euro tracking

On request, we delivery in 1-2 days all over the world. Ask for quote the exact shipping rate and courier type.
Need help regarding shipping and delivery? Please contact info@re-mix.shop

 

Translate »
X